Recycling quality (mrf case study)

Strictly Answer the Following Questions using Headings.
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10 ReferencesEqual Distribution of Words for all questions


1. Who are the customers within the municipal recycling supply chain? Start by creating a SIPOC diagram centered about the MRF. Note both material and information components.

2. What are the key objectives of the municipal recycling process and how could they be measured?

3. How may the three approaches to quality as personified by Deming, Juran, and Crosby be applied to the situation at the MRF?

4. Take the position of Perry and decide where to focus his efforts: the suppliers, the process, or the customers. How did you make the decision?

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